Refund policy
Custom Work: DEPOSIT & PAYMENT
A quote given via email is required to start the custom work process. You will be required to pay the full amount of your order cost. Once the deposit is made and the custom work process has begun no refunds will be issued. Your mock-ups will be sent via e-mail in 24-48 hours
A quote given via email is required to start the custom work process. You will be required to pay the full amount of your order cost. Once the deposit is made and the custom work process has begun no refunds will be issued. Your mock-ups will be sent via e-mail in 24-48 hours
Design & Decal Policy: DEPOSIT & PAYMENT
Our retainer fee is final. We do require a payment of 50% of the product cost upfront to start any projects and provide services. A retainer is, by default, non-refundable and is not returned. Once payment is made, we will begin the design process. You will be responsible for paying the additional 50% owed at the end of the service.
Please keep in mind that the deposit is non-refundable.
If you have made a deposit on a project, but haven't communicated with our team, such as via phone calls, responded to e-mails, texts, etc.. after 30 days, your contract will be void.